Nashmi | Time Bank | FAQs | volunteer - volunteer hours

FAQs



About Nashmi

What is Nashmi?

What is timebanking?

Nashmi and Organizations

What’s the role of organizations that collaborate with Nashmi?

How do organizations benefit from this collaboration?

We are an organization, and would like to cooperate with Nashmi. What should we do?

Do organizations get to announce their volunteering opportunities on Nashmi website?

Can an organization transfer hours to other users as a gift?

Can an organization transfer hours for voluntary work that was done in the past?

Is the service free for organizations?

Nashmi and Volunteers

How do volunteers benefit from Nashmi?

I’m a volunteer and I’m not looking for rewards or certificates, what will Nashmi add to me?

How do I open an account at Nashmi?

How do I add hours to my account?

Do I add the voluntary hours to my account myself?

The organization I volunteer at is not a partner of Nashmi . Am I still able to receive hours from it to my account?

How can I transfer hours from my account to another user's account?

When I transfer hours from my account to another account, does that affect the number of hours shown on my certificate?

A friend transferred hours to my account. Are these hours recorded as community service hours in my certificate?

What type of volunteer work is accepted?

Is the service free?


About Nashmi

What is Nashmi?

Nashmi is a time bank that saves your volunteer and internship hours as social currency in your wallet, where you can exchange them later for services and more.

What is timebanking?

It is like any other bank. However, your balance equals the number of hours spent in volunteer work or internship.


Nashmi and Organizations

What’s the role of organizations that collaborate with Nashmi?

Organizations that collaborate with Nashmi issue and transfer hours to volunteers’ accounts.

How do organizations benefit from Nashmi?

Nashmi gives organizations the chance to reward their volunteers with hour-credits that can be exchanged later for services. This additional advantage that volunteers get, will encourage more volunteers to be committed and loyal to those organizations.

We are an organization, and would like to cooperate with Nashmi. What should we do?

  1. Open a Nashmi account using your organization email through visiting the following link create a new account
  2. You will receive an email to confirm your email. Click “Confirm my account”
  3. Sign in to Nashmi
  4. Click on “Complete registration as a business”.
  5. Fill the information needed about your organization, and upload the required documents.
  6. We will contact you to verify the information, and activate your account.
  7. You will start receiving hours on your account for a preparation to transfer them to volunteers.
  8. After a volunteer is done volunteering, send him hour-credits from the your account to the volunteer account.

Do organizations get to announce their volunteering opportunities on Nashmi website?

We act as a digital time bank that transfer hours not as a volunteer platform that connects volunteers with organizations. However, we announce for our partners in “Our Partners” page as a recognition of this cooperation. This page allows volunteers to find more about the organizations that support Nashmi Time Bank, and thus facilitates the communication between them.

Can an organization transfer hours to other users as a gift?

In order to maintain the credibility of the social service hours, the organization may not transfer hours from its account to a personal account as a gift. It can only transfer hours to volunteers.

Can an organization transfer hours for voluntary work that was done in the past?

Yes, there is no problem of transferring hours of voluntary work previously done by the volunteers as long as the two parties agree and acknowledge the work.

Is the service free for organizations?

The service is free for a limited time. After that, a service and wallet charging fees apply.


Nashmi and Volunteers

How do volunteers benefit from Nashmi?

Volunteers can collect hours spent in voluntary work, transfer it to other users in exchange for services. They can also issue account statements (certificates) indicating the number of hours spent in community service.

I’m a volunteer and I’m not looking for rewards or certificates, what will Nashmi add to me?

May Allah reward you for everything you do to serve your community. When you collect voluntary hours in your account you can do one of the following:

  1. Encourage a friend to provide a service to you or to those who need in exchange for hours. By inviting others to help, you are inspiring them to give back to their community.
  2. You can transfer hours to a friend as a gift so that he/she can exchange those hours for services.

How do I open an account at Nashmi?

  1. Open a Nashmi account by using visiting the following link create a new account
  2. You will receive an email to confirm your email. Click “Confirm my account”
  3. Sign in to Nashmi website
  4. Complete your registration by filling your personal information.
  5. Now you are ready to volunteer and receive hours in your account.

How do I add hours to my account?

When you volunteer at any of Nashmi's partners, ask them to transfer the number of hours you spent volunteering to your account.

Do I add the voluntary hours to my account myself?

No, the organization that you volunteered at is going to transfer the hours to your account. Give them your wallet number and they will transfer the hours to your wallet.

The organization I volunteer at is not a partner of Nashmi . Am I still able to receive hours from it to my account?

Unfortunately not. However, we encourage you to tell us more about the organizations you volunteer at so we can invite them to join invite an organization

How can I transfer hours from my account to another user's account?

You can do that by clicking on your wallet, and selecting or adding the beneficiary's wallet number.

When I transfer hours from my account to another account, does that affect the number of hours shown on my certificate?

No, your “total social hours” do not decrease.

A friend transferred hours to my account. Are these hours recorded as community service hours in my certificate?

No, only hours received directly from organizations are recorded in the certificate.

What type of volunteer work is accepted?

There are no requirements on the nature of volunteering. This depends on the agreement between you and the party you wish to volunteer for.

Is the service free?

Yes, it is free for volunteers.